Cancellations by Phone Must Accompany an Email or Fax with the information about the order and the reason for cancelling! Please reference the order or invoice number when canceling or changing an order.
Orders cancelled or changed after the 48 hour period will be subject to a 15% restocking fee.
Fortitude Elite has the right to refuse any order by a complicated customer or a
customer who is being unreasonable about their order. We will work with
all customers on getting the best and correct order to them, but in
return, please note that sometimes we make mistakes and we will do
everything we can to fix those mistakes when they occur.